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This COOLCAPITALS site is an initiative of Stichting Nederlands Bureau voor Toerisme & Congressen, (abbreviated name Netherlands Board of Tourism & Conventions - COOLCAPITALS), postal address PO Box 458, 2260 MG LEIDSCHENDAM, the Netherlands; e-mail COOLCAPITALS is responsible for processing your personal information.

This privacy policy explains which personal information COOLCAPITALS collects and uses and what COOLCAPITALS does with this personal information. In short:

COOLCAPITALS ensures confidential and conscientious processing of your personal information; You are informed about the way COOLCAPITALS uses your personal information; We guarantee your privacy. This Privacy Policy only reflects COOLCAPITALS's policy and does not apply to sites which the COOLCAPITALS site links to or sites which link to the COOLCAPITALS site.

Which data are collected and what happens to your personal information?

Personal information made available by you
When you register for one of the services offered by the COOLCAPITALS site, you have to enter some personal particulars, such as name and gender, address, telephone number and e-mail address. COOLCAPITALS collects this personal information and stores them in a database. You provide the personal information in the database just to COOLCAPITALS.

When you contact us with a reaction your personal information may also be entered into the COOLCAPITALS personal database.

COOLCAPITALS uses the personal information collected to offer you COOLCAPITALS services, for instance to forward the information you requested or to process the booking you made.

When you reply to an offer or enter a competition, COOLCAPITALS uses your personal information to execute the offer, to announce prize winners and to measure the response to its marketing activities.

In addition, COOLCAPITALS uses your personal information to inform you on the development of the website and on special offers and activities (direct marketing). If you no longer wish to receive this type of information, please send an e-mail message to or write to the Netherlands Board of Tourism & Conventions, Privacy Policy Issues, 355 Lexington Avenue, 19th fl, New York, NY 10028.

If you request information on a third party or wish to make use of the services offered by a third party, COOLCAPITALS will supply your personal information to these third parties for the purpose of supplying this information or the use of this service. Finally, COOLCAPITALS will pass your particulars on to certain trusted partners which execute direct marketing activities for COOLCAPITALS. These partners are located both within and outside the European Union.

Cookies are small crumbs of information that your browser saves in your computer. Our cookies supply information that ensures the smooth running of the applications used, such as the language version of your choice, now and during future visits. You may set your browser in order that it does not receive cookies while visiting COOLCAPITALS sites, however, if you do this we cannot guarantee optimal performance of our site. Cookies enable us to collect anonymous personal information on the use of our services and to improve and amend these in accordance with the wishes of our visitors.

The processing procedure of your personal information has been registered with the relevant authorities.

Security and access
We appreciate the fact that you trust us and we will treat your personal information with the utmost care. Our staff and the business partners we employ are obliged to respect the confidential nature of your personal information. The transmission and filing of your personal information are safeguarded in accordance with current technology.

You may request access to your personal information in our database or have your information removed or amended by writing to the Netherlands Board of Tourism & Conventions, Information & Media Services/Privacy Policy Issues, 355 Lexington Avenue, 19th fl, New York, NY 10028 or by sending an e-mail to Please make sure you state your name and address.

COOLCAPITALS is concerned with the protection and safety of children under the age of thirteen who use the World Wide Web and advises children under this age to ask permission from their parents or guardian before they provide any personal information online.

Contact us
Should you have any questions or suggestions regarding this policy statement, please contact us on If the need arises to update our Privacy Policy in any way, the most recent information will be featured on this page.